FREQUENTLY ASKED QUESTIONS ABOUT DALLAS VETERINARY CONCIERGE
Whether you’re already familiar with at-home vet services or are doing research to see if a mobile veterinarian is right for you, we’re here to answer any questions you have.
ALL ABOUT AT-HOME VET SERVICES
WHAT IS A MOBILE VET?
A mobile vet provides the same services you’d get in a traditional veterinary clinic or hospital in the comfort of your home. Services usually include routine check-ups, vaccinations, diagnostic testing, and even emergency or urgent care, depending on the circumstance.
WHO’S A GOOD FIT FOR AT-HOME VET CARE?
Having a veterinarian care for your pet in your own home can be beneficial for pets who experience stress or anxiety when visiting a clinic or for owners who have difficulty transporting their pets. At-home vet care also offers the convenience of not having to leave home, especially for elderly or disabled owners, while giving the veterinarian a chance to observe pets in their natural environment, which can provide valuable insights into their behavior and health.
HOW MUCH DO MOBILE VETS COST?
Mobile veterinary appointments cost more than a traditional visit due to the convenience of having a doctor see your pet without leaving them at home. At-home appointments are also longer and allow for more dedicated interaction time with the veterinarian, which brick-and-mortar vet clinics often can’t accommodate.
WHAT CAN MOBILE VETS TREAT?
Mobile vets can treat the same things a traditional vet can in a clinic or hospital, depending on their setup and the tools and technology they have available. At Dallas Veterinary Concierge, we have a full mobile vet clinic on wheels that we bring to every appointment, so whether your pet needs some simple vaccines and blood work or deeper diagnostic testing or surgery, we can offer any service you’d find at a traditional vet office.
WHY ARE REGULAR VET CHECK-UPS SO IMPORTANT?
Regular check-ups with a veterinarian make a big difference in your pet’s health by allowing us to catch issues early and make proactive decisions about their well-being. Regular visits also allow vets to build a meaningful relationship with you and your pet, leading to a more thoughtful, personalized experience over time rather than a reactive approach.
ALL ABOUT DALLAS VETERINARY CONCIERGE
WHAT DOES A PET WELLNESS EXAM INCLUDE?
With our mobile vet clinic, your pet wellness appointment will include all the same exams, diagnostics, and treatment services you’d get at your local vet office. Our team provides a detailed quote and description of services at the time of booking based on your and your pet’s unique situation and needs. That way, there are no surprises when you see your bill. If we decide to do any further diagnostics or procedures after the initial exam, we will provide a quote for you to approve ahead of time.
WHAT DOES THE APPOINTMENT LOOK LIKE?
Appointments typically last 60 to 90 minutes to give you and your pet the time they need to be thoroughly evaluated and have all questions answered. The first step is to go through some paperwork to make sure our team has accurate information about you and your pet’s medical history. Next is a physical exam and some head scratches and treats with the doctor! Lastly, any recommended treatments, medications, or diagnostics will be discussed thoroughly with you beforehand and performed according to your preference.
WHAT PET SPECIES DO YOU CARE FOR?
While we usually work with cats and dogs, it’s not uncommon for us to work with all species (other than humans, of course)! We are happy to see exotic pets and farm animals. Weather permitting, we can work outside if needed. Give our team a call or get in touch with us to discuss your pet’s needs, and we’ll do our best to accommodate your request.
DOES YOUR PRACTICE DO SURGERY?
Yes, DVC is uniquely able to offer surgery in our mobile clinic that we drive to appointments and park in your driveway or near your home. We offer elective, soft-tissue, and orthopedic surgeries with careful anesthesia monitoring, personalized plans, and plenty of TLC before and after.
The video below educates pet parents about what to expect from their pet’s surgery day with Dallas Veterinary Concierge and the recovery period at home.
DOES YOUR PRACTICE DO DENTAL PROCEDURES?
Yes, DVC offers dental procedures. Dental disease is one of the most common sources of hidden discomfort in pets, and it often starts quietly beneath the gumline. A professional dental procedure under general anesthesia allows us to evaluate every tooth with advanced dental radiography, address infection early, and restore comfort before problems become more serious. We use local nerve blocks, customized pain management, and attentive anesthesia monitoring to ensure a smooth, carefully-supported experience.
HAVE A QUESTION NOT ANSWERED HERE?
Call, text, or email us, and we’d be happy to help!
FREQUENTLY ASKED QUESTIONS FOR EXISTING CLIENTS
WHY DON’T YOU WORK WITH THIRD-PARTY ONLINE PHARMACIES LIKE CHEWY?
Dallas Veterinary Concierge doesn’t participate in third-party pharmacy fulfillment programs where pricing and dispensing are maintained outside of the veterinary-client-patient relationship. Large online retailers can offer deep discounts that veterinary practices aren’t designed to compete with—and my focus isn’t on winning a price war.
When prescriptions are filled through my in-house pharmacy, medications are automatically documented in your pet’s medical record. This allows for accurate tracking of dosing, refills, and—most importantly—monitoring for potential drug interactions. Third-party pharmacies do not update medical records, which can create gaps in care and increase medical risk over time.
Concierge care means more time, closer oversight, and a higher level of accuracy and accountability. While this comes at an additional cost, it ensures your pet’s medications are prescribed and monitored by someone who knows their full medical history and is actively involved in their care.
My priority is providing thoughtful, individualized care and maintaining the highest standard of medical oversight for my patients. I’m always happy to discuss alternative medication options or answer any questions you may have.
HOW DO I GET MY PET TO TAKE MEDICATIONS?
Giving medication doesn’t have to feel like a wrestling match. The “best” method depends on your pet’s personality, preferences, and the specific medication. Some pets do beautifully with a small treat or pill pocket, while others may need a compounded liquid, flavored chew, or even a long-acting alternative. During your visit, we’ll talk through options and demonstrate techniques that feel calm and manageable for you at home. Our goal is simple: less stress, better compliance, and a plan that works seamlessly for both you and your pet because even the little details of care should feel supported.